Effective Date: September 19, 2026
Because Holistic Entrepreneur Association products, programs, memberships, and resources are primarily digital and provide immediate access to educational materials, tools, trainings, or other online resources, all purchases are generally non-refundable unless a different refund policy is specifically stated on the applicable sales page, checkout page, or offer.
Please review the details of an offer carefully before purchasing.
Digital Products and Programs
Purchases of digital products, courses, templates, downloads, trainings, workshops, and other online resources are final and non-refundable once access has been provided, unless otherwise expressly stated at the time of purchase.
Memberships and Subscriptions
Membership and subscription payments are non-refundable.
You may cancel a recurring membership at any time to prevent future charges. Cancellation will take effect at the end of your current paid billing period, and you will generally retain access through that date.
We do not provide full or partial refunds for:
- Unused membership time
- Failure to use or access membership resources
- Forgetting to cancel before a renewal date
- Changes in personal circumstances
- A decision that a product, program, or membership is no longer a good fit
Promotional or Offer-Specific Guarantees
From time to time, a particular product, program, or promotion may include a different refund period, satisfaction guarantee, trial period, or cancellation policy.
If so, the terms stated on that specific sales page or checkout page will apply to that purchase.
Billing Errors and Duplicate Charges
If you believe you were charged incorrectly, charged more than once for the same purchase, or experienced another billing error, please contact us at support@teamhea.com so we can review the issue.
Approved corrections of billing errors are not considered discretionary refunds.
Technical Issues
If you are unable to access a product or resource you purchased because of a technical issue, please contact us so we can assist you.
A technical issue that can reasonably be corrected does not automatically qualify a purchase for a refund.
Chargebacks
If you have a concern about a charge, we encourage you to contact us first so we have an opportunity to resolve the issue.
Initiating a chargeback for a valid purchase may result in suspension of access to the applicable HEA product, program, membership, or account while the dispute is being reviewed.
Your Legal Rights
Nothing in this Refund Policy is intended to limit any refund, cancellation, or other consumer rights that cannot legally be waived under applicable law.
Contact
Questions regarding purchases, cancellations, or billing may be directed to:
Holistic Entrepreneur Association
Email: support@teamhea.com
